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Shipping policy

Shipping Policy for Tedmos

Thank you for shopping at Tedmos! We are committed to delivering your products in a timely and efficient manner. Please review our shipping policy below for all the information you need regarding shipping timelines, fees, and more.

Shipping Methods & Times

  • Standard Shipping: Delivery within 5-7 business days.
  • International Shipping: Delivery times vary by location; please allow 7-14 business days.

Please note that business days are Monday through Friday, excluding holidays. Orders placed on weekends or holidays will be processed the next business day.

Shipping Fees

  • Standard Shipping: Free shipping.
  • International Shipping: Rates are calculated based on your location at checkout.

Order Processing

  • Orders are typically processed within 1-2 business days after payment is confirmed.
  • You will receive a shipping confirmation email with tracking information once your order has shipped.

Shipping Restrictions

  • We currently ship to the United States and select international locations. Please check at checkout for available countries.
  • We are unable to ship to P.O. Boxes or APO/FPO addresses.

Damaged or Missing Items

  • If you receive a damaged or defective item, please contact us at info@tedmos.com within 7 days of receiving your order.
  • For missing items, please reach out to us within 14 days of shipment for assistance.

Customs & Import Duties

  • For international orders, please note that customs fees, import duties, and taxes may apply depending on your country's regulations. These charges are the responsibility of the customer.

Contact Us

For any shipping-related questions or concerns, please reach out to our customer service team at info@tedmos.com.

Thank you for choosing Tedmos—Simple Light, Simple Life!

About Tedmos®

Tedmos® is a top lighting brand dedicated to enhancing family life with innovative designs and advanced technology.

Guided by its slogan, Simple Light, Simple Life, Tedmos being a pioneering brand, offers high-quality indoor LED lighting solutions, including puck lights, ceiling lights, picture lights, and under-cabinet lights. Each product blends functionality and style, creating a brighter, more comfortable home living.

Yahoo finance

"Tedmos is a leading LED brand with practical, eco-friendly, and stylish lighting for home living spaces."

msn

"...a smart, efficient, and versatile choice to enhance the functionality and beauty of your home"

apnews PR

"Tedmos focuses on technology quality and design to bring easy lighting to homes all over the world"

business insider, market insider

"Tedmos continues to be a leader in LED industry with innovation, quality and customer satisfaction.”

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